Privacy Policy For Kochi Metro

 

Privacy Policy

Effective Date: August 23, 2026

Welcome to Kochi Metro & Water Metro (“App”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your information.

This Privacy Policy explains how information is handled when you use the Kochi Metro & Water Metro application.

By using the App, you agree to practice describe in this Privacy Policy.

1. About the App

Kochi Metro Guide is designe to provide user with useful route and transportation information related to Kochi Metro and Kochi Water Metro services.

The App may provide information such as:

  • Kochi Metro stations

  • Kochi Metro routes

  • Kochi Water Metro terminals and routes

  • Metro and Water Metro route information

  • Fare information, where available

  • Station and terminal details

  • Metro and Water Metro timings, where available

  • Maps and route information

  • Other public transportation information

App is intende to help users conveniently access Kochi Metro and Kochi Water Metro related information.

2. Information We Collect

We do not require users to create an account to use the basic features of the App.

We do not intentionally collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Password

  • Contacts

  • Photos

  • Personal documents

However, third-party services used by the App, such as Google AdMob, may automatically collect certain information for advertising and related purposes.

3. Location Information

If the App provides location-based features and you choose to grant location permission, your device's location may be used for features such as finding nearby metro stations or Water Metro terminals and providing location-based route information.

Location permission is optional unless required for a particular feature.

We do not intentionally store your precise location on our own servers.

You can enable or disable location permission at any time through your device settings.

If the current version of the App does not request or use location permission, this section should be removed.

4. Advertising – Google AdMob

The App may use Google AdMob to display advertisements.

Google and its advertising partners may collect and process certain information from your device for purposes including displaying advertisements, measuring advertising performance, preventing fraud, and improving advertising services.

Depending on applicable laws, your consent choices, and device settings, information processed by advertising services may include:

  • Advertising ID or similar identifiers

  • Device information

  • IP address

  • Approximate location

  • App usage information

  • Advertising interaction information

  • Diagnostic and performance information

For more information about Google's privacy practices, please visit:

Google Privacy & Terms

You can also learn how Google uses information from apps that use its services:

Google – How Google uses information from sites or apps that use our services

5. Personalized Advertising

Depending on your location, applicable privacy laws, and your consent choices, Google AdMob may display personalized or non-personalized advertisements.

Where required by applicable law, the App may request your consent before personalized advertising or the use of certain identifiers.

Users may also manage advertising and privacy settings through their Android device.

6. Third-Party Services

The App may use third-party services to provide advertising, maps, analytics, crash reporting, or other technical functionality.

These third-party services may process information according to their own privacy policies.

Third-party services used by the App may include:

  • Google AdMob

  • Google Play Services

  • Map services, if applicable

  • Analytics or crash-reporting services, if applicable

If additional third-party services are introduced in future versions and materially change the way information is handled, this Privacy Policy may be updated.

7. Data Sharing

We do not sell or rent users' personal information.

We do not intentionally share personal information with third parties except where necessary to provide services used by the App, comply with legal requirements, protect the App and its users, or otherwise as permitted by applicable law.

Third-party service providers may independently collect and process information according to their own privacy policies.

8. Metro and Water Metro Information and Accuracy

The App provides Kochi Metro and Kochi Water Metro-related information for convenience and informational purposes.

Although we make reasonable efforts to provide accurate and useful information, metro and Water Metro routes, stations, terminals, fares, schedules, operating conditions, service availability, and other transportation information may change.

We do not guarantee that all information displayed in the App will always be complete, accurate, current, or available.

The App is an independent informational application and should not be considered an official representative of Kochi Metro or Kochi Water Metro unless explicitly stated otherwise.

Users should verify important travel information, fares, schedules, and service updates through official sources before making travel decisions.

9. Data Security

We take reasonable measures to protect information handled by the App.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their device and account information, where applicable.

10. Children's Privacy

The App is not intended to knowingly collect personal information from children.

We do not knowingly collect personal information from children under the applicable age of consent.

If you believe that a child has provided personal information through the App, please contact us so that we can take appropriate action.

11. Data Retention

We do not require users to create an account for the basic use of the App and do not intentionally maintain a personal profile containing users' names, passwords, or phone numbers.

Information collected by third-party services may be retained according to their respective privacy policies and applicable legal requirements.

12. Your Choices

You may:

  • Disable optional device permissions through your device settings.

  • Manage advertising preferences through your device settings.

  • Stop using the App at any time.

  • Uninstall the App from your device.

Disabling certain permissions may prevent specific features from functioning properly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Effective Date” shown at the beginning of this Privacy Policy.

We encourage users to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the Kochi Metro & Water Metro App, please contact us at:

App Name: Kochi Metro Guide

Email: bandhishankar50@gmail.com

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